Lori was very patient and tried to resolve our problem by guiding me through problem solving over the phone. When that didn’t work, she said she would have a technician come by today to diagnose the issue and fix it if possible. She provided everything you can expect of a customer service representative and is an asset to your company.
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We lost internet Sunday night and by Monday morning a tech showed up (Robert). He fixed the problem within minutes. Robert was terrific, knowledgeable, and likable!
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Quick reflexes, my dog got in and he was right there to close the screen door
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Pat was very knowledgeable and professional. A true asset to any team.
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Martina Vergalito was a pleasure to deal with! She eased all concerns and helped facilitate my issue and worked with me to create an amicable payment arrangement for my account. She was and is truly a pleasure to talk to and great at her job!! She made me feel like I was in good hands and not judged for be past due on my account!
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Rebecca is very knowledgeable and was extremely helpful in getting my cable fixed.
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So helpful and very professional.. Thank you for the great service!
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Technician was thorough and adherent to my needs to have my problem fixed
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